In the Type section, select the M anual option.Ĭlick Add HTML Fragment to save your code. This should be placed where indicated in the screenshot below: To stop the Live Chat opening automatically on each new page after a user has closed it, you need to add a line of code to the code Facebook gave you.Paste your HTML code into the large HTML Code box. Give the HTML Fragment a description for reference (e.g. How To Add Your Facebook Messenger Code To Your WebsiteĬlick HTML Fragments from the left-hand menu.Ĭlick on the New HTML Fragment button at the top of the screen. In step 3, add your website URL as you did previously to the box on the left before copying your code.Ĭopy the code on the right to your clipboard. Scroll down to Add Messenger to your website and click Get StartedĪdjust the setup to your preferences through steps 1. Scroll down to Whitelisted Domains and enter your FULL URL. Select Advanced Messaging from the left-hand menu. Go to your Facebook Page (This cannot be set up through your personal Facebook Profile - you must have a Business Page).Ĭlick Settings from the bottom of the left-hand menu. How To Obtain Your Facebook Messenger Code You may have to switch adblockers on your browser off temporarily while you install the feature on your website. Some Adblockers prevent the Facebook Live Chat icon from displaying on the page. This plugin should be installed using a desktop. It is not possible to activate this feature through Facebook’s mobile app. The process to get this plugin setup is simple and you can change your colours and introductory message to style the live chat box to suit your website. This can be completely managed through your Facebook account, meaning that you can respond to enquiries wherever you are. A great way to communicate with visitors to your website in recent times is to offer a live chat feature on your website.įacebook now offers a free integration of their messenger platform for you to use on your website.

Because these forms are all linked directly from support pages on Facebook, you're more likely to get a reply to filling out these forms than sending emails directly.Offering your customers more ways to contact you has become increasingly important when selling online.

Using a direct contact form is just like sending an email, except you're more likely to get a reply.

Facebook live chat